Hello SG

Help & FAQ

Common questions about login, guides, comments and how the free app is funded.

Need more help? Use Contact or read Privacy / Terms in the footer.

Is this app free?

Yes. Worker-facing guides and tools, including PDF exports, are free. The app is supported by ads and community sponsors.

How can my business sponsor or advertise?

Open Contact from the menu (or footer) and send a sponsorship inquiry. We review partners who help migrant workers.

Where is the driving licence guide?

Open Driving licence from the menu (Tools) or the home shortcuts. It covers conversion, tests, demerit points, maps and official links. Community helpers (if any) are listed there — they are not government staff.

Can I ask questions on a guide page?

Yes. Many guides have a Q&A section at the bottom. Log in to post, reply or report inappropriate comments.

Where do I get the passport renewal form?

Download it from the home page or the Passport Checklist page, print it, then fill it in by hand and sign it before your embassy appointment.

I cannot log in after registration. Why?

Your email may still be unverified. Open your inbox and confirm your account first.

Do I need an account to use the app?

No. Guides and checklists are open to everyone. An account is needed to save details, export some reports, and post comments.

Privacy, Terms and Cookies?

Use the footer links: Privacy Policy, Terms of Service, Cookies Policy, and Contact.

Questions & help

Ask what you do not know. Reply to help others. Hate speech and inappropriate posts can be reported.

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